The device fails to detect a new version or shows a different version than it is available on

An example:

/system routerboard print

routerboard: yes
board-name: RB1100AHx4 Dude Edition
model: RouterBOARD 1100Dx4
serial-number: 7000000D0AFE
firmware-type: al2
factory-firmware: 3.36.3
current-firmware: 6.46.1
upgrade-firmware: 6.47.1

/system package update check-for-updates
channel: stable
installed-version: 6.47.1
latest-version: 6.46.3
status: New version is available


Please make sure your device is resolving correctly our upgrade servers.

Login to your device and follow these steps:
  1. :put [:resolve] 
  2. Check what does it return, must be any one of the following addresses
  3. has address has address has IPv6 address 2a02:610:7501:1000::196 has IPv6 address 2a02:610:7501:4000::226
  4. If not, revise your DNS entry, follow the article for more information: